Peak-hour load factors above 120 percent leave passengers on the platform with a valid ticket

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Standing for 90 minutes on a commuter train: comfort standards nobody actually enforces What happens to your fare when a service is cancelled halfway through the journey? What your commute says about your class and nobody says out loud Commuter rail can double its seats with double-decker cars and still lose to a metro every morning Booking fees: the online fare is not the fare you pay Is it worth paying extra for a reserved seat on an overnight train? Delay attribution: who gets blamed when a connection is missed Bus operators cut overnight departures and passengers lose a whole working day of travel Refund and change fees on long-distance coach tickets: what you actually get back when you cancel a day before Buses that run every 40 minutes are not a service anyone can build a life around