A marketplace that hides the customer email makes follow ups and refunds impossible to handle

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Which marketplace sends buyers who are already searching for a spreadsheet template rather than browsing Requiring a phone number at checkout loses buyers who had already decided to pay Gumroad takes a tenth of every sale while a self hosted checkout keeps the fee near the payment processor rate Selling the same PDF on three storefronts means three payout schedules and three tax registrations A chargeback on a digital sale leaves the seller paying a fee on top of the lost product A buyer downloads the whole file and then asks for a refund an hour later Download links that expire in a day generate support tickets instead of repeat sales Digital sticker packs and tablet planner covers sell to people who want to decorate rather than work Etsy allows digital downloads and its listing fees plus review rules punish a shop with fifty files Notion templates sell best when they fix one ugly workflow instead of rebuilding a whole company wiki