Clients treat a bug fix two years later as part of the original scope

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Writing tests and documentation doubles delivery time on a development contract and nobody wants to pay for it Accessibility and compliance work as an underserved freelance gap Running four clients at once without dropping a single deliverable The conversation about a deadline that would need weekend work A Monday split between a retainer client and a project kickoff The client who only calls when something is on fire Why some clients stay for years and others vanish after one project Handover and acceptance in a freelance project: what counts as done? A good first-week onboarding saves months of client management later When a favour quietly becomes the scope of the project